FAQ

How do I reserve my unit?

You can make a reservation on the on the Reserve page.

Why should I reserve?

Units are first come, first served. This guarantee's your spot. PLUS, IT'S 100% REFUNDABLE! Do you really want to spend $250k+ on a store...that's not mobile? Make your RESERVATION NOW.

When will my unit be delivered?

At this time, the delivery estimate for new reservations is August 2017 or later, depending on country of delivery. As we get closer to production, we will have more details to share with you.

Can anyone, from any country make a reservation?

If your country is listed on the dropdown list on the Reserve page, you can reserve your unit.

Can you assist in finding a location for my bot?

Yes, we will do our best to assist you!

Can it only serve froyo?

Our units swirl all frozen confections! From ice cream, gelato and froyo to frozen juice. It's up to you!

Can I test out the bot?

We invite you to visit us at one of our trade shows! Stay tuned to our social media to see what show's we will attend. In the meantime, we invite you to contact us and we can see if any units are currently in your area.

What's the difference between the standard and self-cleaning units?

Self cleaning: Only needs to be manually cleaned once every 14 or 28 days depending on state law.

Standard: Needs to be manually cleaned every day or every other day depending on what you serve (dairy v. non-dairy) and state law.

Do you offer a warranty?

Yes, we provide a 1 year warranty. Extended warranties are available for purchase.

What more can you tell me?

It's amazing! Please review our website and reach out to us with any questions.

Do you offer financing?

Yes. Press HERE to apply for financing.

Can I cancel my reservation?

Yes. If you wish to cancel please email reservation@frobot.net. Refunds can take up to three weeks depending on your country of delivery.

Why did I not receive an invoice for my reservation?

Your reservation payment is fully refundable. An invoice will therefore not be available until the reservation is converted into a confirmed order.